Arctic air pure chill reviews6/15/2023 When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Not sure what else to do but file a complaint. The project was over 10 thousand dollars. At this point I believe I need to waste more money on an attorney. I have dealt with one employee the entire time who has lied and mislead me. I cannot reach any managers by telephone, as they are "in meetings". I have been promised everything will work out, yet to this day I continue to receive misleading information. I have been provided misleading or outright false information on numerous occasions. I had to call the town to learn of the denial and send the company the denial paperwork I have been trying to rectify for over a year now. I was told in October 2021 that the company had yet to hear anything. The outside unit was denied within weeks by the town due installation location. A few months later I contacted the company to query about the permit situation which has now ballooned into a year and a half odyssey. Outside unit and system installed mid May 2021. I queried 2-3 times during the sales pitch asking if that was proper procedure to which I was assured it was. Rep advised that the company takes care of all township permits. Contracted early May 2021 to install a ductless AC/Heat mini split system in my home.
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